Product Related Queries

Polishing and plating is a cost-effective solution to give the products real look. However, these are prone to wear and tear with time. To prolong the life of these products, we advise following care instructions: 

  1. These products are meant for occasional usage, 24×7 usage will only reduce the life of the product.
  2. Do not expose these products to perfumes, deodorant, soap or other items containing chemicals. These can harm the plating of the products.
  3. Normal water would not harm these products unless the water has very high content of fluoride in it. Do not wear these products while swimming, as chlorine will harm the plating of these products.
  4. After usage, wipe with clean, dry cloth to remove the dirt or perspiration from products.
  5. You can store these products wrapped in cotton. Do not use velvet bags and boxes.
  6. If any problem arises we will servicing your product after purchase, free of cost. You just provide shipping charge.

You will receive the same product which is being displayed. But in some cases, product color may slightly vary due to photographic lighting sources or your monitor settings.

No, the products sold by Amritascollection are skin friendly and hence do not cause allergy.

To measure the ring size, take a string of thread and wrap it around the finger at its base and mark a point where it completes one circle. Measure the length of the thread on a ruler.Find the ring size in the conversion chart for the corresponding length:

 

 

To measure the bangle size, take a measuring tape and wrap it around the wrist, and mark a point where it completes one circle. Note the measurement on the tape. Find the bangle size in the conversion chart for the corresponding length:

Order Related Queries

You can check details of your order, you have to login to your account and goto Dashboard > Orders. 

You can track your order by click on Track Order link and enter the tracking number we have mailed you.

While placing the order you can mention for gift wrap. You can also add special message in the provided box.

Whenever you place an order on amritascollection.com for the first time, your account is created on the site. You can login using your email id or phone number. If you remember your password, you can use the same to login. If you do not remember the password, you can reset the password by clicking on Lost your password link in login page. You will receive an email for password reset.

we provide free delivery on all items if your order total is equal to or more than Rs. 999/-. For orders below that Rs. 50/- is charged towards shipping charges.

You can apply the given coupon by clicking on “ Have a coupon? CLICK HERE TO ENTER YOUR CODE” option on the checkout page.

We work with almost all of the leading courier service providers in India. Unfortunately, there is a small set of PIN codes which are not supported by COD deliveries by any of the courier partners. You can either choose to place a prepaid order or else can provide an alternative address where the COD service is available.

You simply add your product from Wish list by clicking on the Add to Cart button.

Gift voucher is something through which you can pay for your order whereas using/applying coupons will provide you a certain discount on your order value.

You can change the delivery address of the order until we have shipped the order. You can change the delivery address by contacting us at +91 7872590767.

If you want to change your COD order to a prepaid order, Please contact us at +91 7872590767.

You can cancel your placed order by contacting us at +91 7872590767.

Please contact us at +91 7872590767.

Delivery Related Queries

If you are unavailable to take the delivery, please contact us and we will be happy to arrange delivery on next day.

Both AmritasCollection and the courier company would inform you via SMS when your order is dispatched for the delivery. Generally, delivery boy comes with prior information but in case does not inform you, he will re-attempt the delivery next day with prior intimation.

Sorry, due to safety and security of your product, we do not encourage open deliveries. But we do have an easy 7-day return policy for the same, you may return or exchange the product in case of any issue within 7 days from the Date of Delivery.

Return or Exchange Related Queries

The following products shall not be eligible for return or replacement under this 7 Day Replacement Guarantee:

  1. Any jewellery that exhibits physical damage to the box or to the product.
  2. Any jewellery that has been washed.
  3. Any jewellery not in its original condition
  4. Any jewellery that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery
  5. Any jewellery without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number

You can return the product to us within 7 days from the date of delivery, if you don’t like it or if there is any other issue with the product. You can simply request either an exchange or to return the product.

Every piece of jewellery sold at AmritasCollection.com is covered under our 30-Day Replacement Guarantee. Notify us about problems, fitting issues, damages or defects within 30 days from the date of delivery, and we will either refund your money or send a replacement product to you, provided the procedure below is followed.
In order to get a defective item replaced or return the item that does not fit you, contact Customer Service via email at help@amritascollection.com or call us on +917872590767, within 30 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately, or your amount will be refunded.

To exchange an order you have to contact our customer service via email at help@amritascollection.com or call us on +917872590767

Once the return request is made, product will be picked-up by our delivery boy within 2-3 working days. If not done, please call us at +91 7872590767.

If your order was COD, we will credit the amount in your bank account (provided by you), In case of an online payment, we’ll refund the transaction and it will be credited into the same account through which you have paid. The refund will be initiated after receiving of the returned product.

Other Queries

You can email your proposal to admin@amritascollection.com.

Please send your requirement on help@amritascollection.com and our we will get back to you.

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